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In our HIGH TECH world, HIGH TOUCH is critical to our success. Every customer facing professional can impact future sales…ensure they are equipped with all the tools to demonstrate caring.
What makes Anderson & Mitterling’s Customer Service Training so different?
- CUSTOMIZED to mirror the real world of the Customer Service Agent
- COACHING METHODOLOGY to ensure immediate learning
- LIVE IN-WORKSHOP CAMPAIGNS to test the new techniques
- SALES MANAGERS act as customers during roleplays
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“...service is more than a vision statement and we need
more than a traditional Customer Service Training class for our
Technical Support Group...we asked you to learn our business and help
us to better serve our customers... you exceeded my expectations...thank
you.”
Floyd Wagoner
Director, Customer Education
NextLevel Communications

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